Legal

Privacy Policy

Last updated: October 14, 2026

This Privacy Policy explains how KOACHESS University collects and uses personal data when you visit koachess.com or contact us about our coach development programme.

Who we are

KOACHESS University provides a 13-week chess coach development programme. For privacy questions, contact us at hello@koachess.com.

Data we collect

We may collect your name, email address, phone number, country, coaching background, cohort preferences, messages and any details you choose to submit through our forms. We also collect limited technical information needed to operate and secure the website.

How we use data

We use personal data to respond to enquiries, provide cohort and programme information, administer enrolment conversations, improve our website, protect our services and meet legal obligations.

GDPR legal bases

Where the GDPR applies, we process data with your consent, to take steps at your request before entering a contract, for our legitimate interests in operating and improving KOACHESS University, and where necessary to comply with a legal obligation.

Cookies and analytics

We use a self-hosted, cookieless Umami analytics instance when it is enabled. It helps us understand aggregate site use without setting marketing cookies or creating cross-site advertising profiles.

Third parties and transfers

We may use service providers for website hosting, email and secure business operations. They may process data only to provide services to us. If data is transferred internationally, we use appropriate safeguards required by applicable law.

Retention

We retain personal data only for as long as needed for the purposes described here, including to respond to your request, maintain records and meet legal requirements.

Your rights

Subject to applicable law, you may request access, correction, deletion, restriction, objection, portability or withdrawal of consent. You may also complain to your local data protection authority. Contact us to make a request.

Children

Our website and programme enquiries are not directed to children. Do not submit a child's personal data without appropriate authority.

Changes and contact

We may update this policy from time to time and will revise the date above. For questions, email hello@koachess.com.